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AES-2000 No Data Received

I have a new AES-2000 and when I try to connect with it to program it, I get a message that says, “No Data Received”.  When I click “OK”, the unit disconnects.  What am I doing wrong?


Best Answer

When you open the AES Remote software and select your unit’s name, you need to click on “Setup” and then “Parameters”.  On the “System Parameters” screen, there will be a check box for “12 Digit Dialing”.  Check this box, hit “Apply” and “OK” and then try to program the unit again. 

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Answer

When you open the AES Remote software and select your unit’s name, you need to click on “Setup” and then “Parameters”.  On the “System Parameters” screen, there will be a check box for “12 Digit Dialing”.  Check this box, hit “Apply” and “OK” and then try to program the unit again. 

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