A Viking entry phone (i.e. E-30-IP) calls another internal IP phone. (extension 300). If extension 300 doesn’t answer the call, the entry phone repeatedly calls ext. 300 again - indefinitely. : Viking Electronics, Inc. Online Support

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Modified on: Thu, 30 Apr, 2026 at 10:47 AM

This is by design and this feature is controlled by the "Lap Counter" setting. (set to: 'Disabled' by default)

(Disabled setting tells our unit to keep dialing until the call is answered)

In Viking IP Programming tool go to: "Phone Settings" tab --> "Lap Counter"

In Viking Device Manager go to: "Speaker Settings" section --> "Lap Counter"

Set this to specify how many times to cycle through the programmed number(s) to call.

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