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Never hear messages play on DNA-510

 We use a DNA-510 for emergency tones and messages.  The tones seem to work fine but I never hear the message play.  I get in to programming and can hear the messages play back so what am I doing wrong?


Best Answer

 When you access programming of the DNA-510, make sure you program a touch tone operation command to play the desired message (and pre-alert tone if there is one).  Program “11#31” to set up the touch tone “1” to play message one.  Programming “12#32” would set up the touch tone “2” to play message 2, etc.  This is described in the product manual at the top of page 7 and Chart 3.

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Answer

 When you access programming of the DNA-510, make sure you program a touch tone operation command to play the desired message (and pre-alert tone if there is one).  Program “11#31” to set up the touch tone “1” to play message one.  Programming “12#32” would set up the touch tone “2” to play message 2, etc.  This is described in the product manual at the top of page 7 and Chart 3.

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