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LV-1K shorts out phone line

I have a LV-1K and when I plug in the power it shorts out my phone line. I tried another LV-1K and it seems to do the same thing.  Has anyone else has had this problem?

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If you are using a 12 VDC power supply to power the LV-1K that is also used to power some other equipment, that may be why you are having trouble.  Try using the power supply that came with the LV-1K to power it instead and that should correct the problem.  I have seen this type of problem before when they were trying to share a 12 volt DC source that was powering an alarm panel with the LV-1K. Connecting our power supply separately corrected the problem.

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