If any of the following issues are occurring in your environment:


Dropped Calls


One-way audio


Extensions don't ring or they ring unexpectedly


Intermittent registration failures


Solution:


DISABLE SIP ALG (Application Layer Gateway) for SIP and RTSP on routers.


SET UDP Timeout to: 10 minutes



(SIP ALG is meant for good, but more  often than not, it causes problems with proper VoIP communications)